FAQ  

Following are helpful information about Ruby’s Roast Coffee company procedures and policies. If you still have questions, please contact us. 

1: Policy

Ruby's Roast Coffee

Because our product is a fresh food item, we don't allow returns.  
If you are unhappy with your order, please contact us.

 

2: Shipping

Fast Shipping

We ship anywhere in the United States. All orders placed Monday - Thursday before 5pm will be shipped within 24 hours. Shipping is by USPS Priority Mail. Priority mail usually takes 1-3 days, depending on your location.

You can place your order by phone and pick up at our Berkeley, CA warehouse. 

Call 510-910-1750 to schedule a pick-up.